ABOUT OUR PROCESS

WE ARE HAPPY TO HELP!

To get started, please complete the booking request form. Your selected date is a request, and availability will be confirmed once we review our current schedule. You will be contacted with the most up-to-date pickup information for the week. All next steps to secure your booking—including confirmations and payment—will be sent via email.

TURN AROUND TIME

TURNAROUND TIME
WE HAVE MULTIPLE PICKUPS OUT A WEEK, MAKE SURE TO CHECK EMAILS FOR ALL CONFIRMATION DETAILS.

FROM TIME OF PICKUP-Equipment requiring parts typically has a 10–15 day turnaround, depending on parts availability and shipping timelines.

TUNEUPS - 1-3 DAYS (DEPENDING ON SNOW DELIVERY SCHEDULE)

Winter service demand is extremely high, and snowfall is unpredictable.

While we’re happy to help whenever possible, we’re unable to guarantee service completion before storms during this time of year. Thank you for trusting us and working with us during the season.

ESTIMATES & APPROVALS

You can expect to receive an estimate within 1–3 days after pickup. Timely approval is important, as delays in authorization directly affect service flow and turnaround time.

COMMUNICATION IS KEY

Please provide a valid cell phone number when booking. We rely on text and email updates for estimates, approvals, confirmations, and delivery coordination.

COMMUNITY & SUPPORT